Policy priority
EVV Modernization
Technology should support care, not interfere with it.
The challenge
Electronic Visit Verification errors trigger upfront claim denials for care that was actually delivered.
Why it matters
The 21st Century Cures Act does not require upfront denials. CMS allows states to use EVV data for post-payment audits.
What the Alliance supports
- Delink EVV from upfront claim denials until the system is certified error-free
- Move to a post-payment audit model that protects program integrity
Evidence
Post-payment audits let legitimate care be paid while documentation errors are corrected.
“Technology should support care, not interfere with it.”